If you’re worried your boiler isn’t working properly then you should contact a professional immediately – they’ll be able to carry out safety checks and fix the problem without putting you or your family in danger.
As winter settles in across the UK, the last thing you need is a broken boiler. Not only does a faulty heating system leave you and your family desperate for warmth as the nights only get colder, but a boiler that suddenly stops working can often affect other parts of the home too – whether it’s taps, radiators or internal pipe-work. As tempting as it is to save money and try and fix the problem yourself, fiddling around with faulty boilers and electric control panels is a risky business – and it’s always recommended that you hire a professional to repair the boiler instead.
Boiler Repair Services
Attempting a bit of DIY with boiler repairs can be risky, and most energy companies will always advise hiring a professional instead. It may cost you a bit of extra cash, but a professional plumber and/or heating engineer will be able to…
- Carry out routine safety checks and an adequate risk assessment before starting any boiler emergency repair work.
- Diagnose the problem as quickly and efficiently as possible, letting you know what’s wrong with your boiler and how long it will take to fix.
- Provide an instant quote that will help you to make sure the repair job is within your budget; and if not, negotiate an alternative price-plan that will still ensure you have a working (and affordable) heating system for the foreseeable future.
- Carry out the appropriate boiler repair and service work to a Gas Safe registered standard, and prove competent in handling anything from burst pipework and leaky radiators to faulty cylinders or pumps, collapsed drainage and deteriorating combi-boilers and/or hot water systems.
- Carry out all repair work according to the Gas Safety Regulations 1998 (Installation and Use) and the Water Supply (Water Fittings) Regulations 1999 – both of which prohibit the misuse, inefficiency and/or contamination of the respective systems installed in your home.
- Deal with a range of models and designs in manufactured combi-boilers (including Baxi, Beeston, Dimplex, Regency, Vaillant, Wilo and Worcester Bosch).
- Provide a quote that includes all extra parts that might be needed to fix the boiler to the standards as promised in their service guarantee.
- Offer anything from a 10-25 year guarantee for work carried out that day.
- Provide a 24/7 helpline or forwarding number in case things go wrong again, so you can contact them as easily as possible.
- Provide a Gas Safety Certificate CP12 for you or your landlord to look after, as proof of boiler repairs and continuing performance (as well as a Home-Buyers Gas Safety Report if requested).
- Offer further kinds of boiler insurance, either from their own company or through affiliations with your (or other) national energy providers – helping you to save more money in the long run.
Although emergency boiler repair work means getting in touch with the first available plumber or contractor you come across, you should still take a bit of care when looking for 24-hour boiler repair tradesmen in your area. Check out as many different local boiler repair contractors and national boiler repair companies in the time you have before things get really serious; ring friends or relatives for numbers they have immediately at their disposal, or else trawl through your local directory and ask for references before you sign any kind of contract.
Emergency Boiler Repair Costs
The cost of an emergency boiler breakdown repair will vary depending on the nature of the job, but will obviously be a little higher than ordinary boiler repairs – especially if you’ve called out a contractor in the middle of the night or your home is suffering from some kind of serious flooding (emergency boiler repair in London will also be significantly higher). That said, you could always try to confirm a fixed price after the initial inspection but before work has actually begun – that way you can rest easy knowing the work is affordable and still going to be finished as soon as possible.
If you aren’t sure whether or not your boiler is broken but still suspect a gas leak, you can always save repairs for later and call the National Gas Emergency number on 0800 111 999, who will inform you how to check the status of your boiler and keep your family safe before sending out a qualified technician to look it over.
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